terms & conditions


Destine Sales And Marketing and/or its affiliates (“ONLINESANITARY.COM”) provide website features and other products and services to you when you visit or shop at ONLINESANITARY.COM(the “website”). ONLINESANITARY.COM provides the services and display seller’s products to you subject to the conditions set out on this page.

Conditions of Sale


Destine Sales And Marketing own all rights to the ONLINESANITARY.COM trademarks. In addition, images, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any ONLINESANITARY.COM sites or services are trademarks or trade dress of ONLINESANITARY.COM. ONLINESANITARY.COM trademarks and trade dress may not be used in connection with any product or service that is not ONLINESANITARY.COM, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits ONLINESANITARY.COM.

Privacy & Security.

ONLINESANITARY.COM is strictly committed to our client privacy.

Privacy Statement:

As described in detail below, any information that we gather on this web site is strictly for our internal use and is will NOT be shared with ANY other entity, public or private, under ANY circumstances. We will NOT sell or share ANY lists or other data that we may retain and we do not purchase such information from ANY other sources.

Generic Statistical Data:

All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.

Personal Information Collected.

With the exception of credit card info, we store some information from your order form to allow us to track previous orders to help us with providing better customer service and track warranty. You may elect to have your information completely removed from our system by e-mailing us at care@onlinesanitary.com. with your request. We do not store any type of credit card information. If you wish to correct, update or remove any information about you that may be in our records, please send us an e-mail to sales.onlinesanitary@gmail.com with the details of your request.


1.      1. Sales Tax Application

  1.      ONLINESANITARY.COM do not charges any sales tax like VAT(Value Added Tax). All such tax are charged by seller who display and sells the product.

2.      2. Customs

  1.      There are NO customs duties for goods delivered within the India.

Shipping Charges; Risk of Loss; Taxes.

Shipping dates provided by ONLINESANITARY.COM are estimates only. Loss or damage to Products that occurs during shipping by a carrier selected by ONLINESANITARY.COM is our responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. Our prices are all-inclusive and we assume all taxes, and freight costs.

Return Policy.

All returns require a written confirmation from our Customer Service Department. Please e-mail us at sales.onlinesanitary@gmail.com to obtain a confirmation. The reason for the return must be clearly stated in the e-mail. Before taking any action you must receive a written confirmation from us. All shipments sent to ONLINESANITARY.COM without our written confirmation will be refused and the associated charges will be the sole responsibility of the sender. No returns will be accepted or any credit granted without our written confirmation. All claims for non-damaged ONLINESANITARY.COM returns must be made within 30 calendar days of receipt of merchandise, and only apply to merchandise returned in the perfect (as-shipped) condition and in the original, undamaged packaging and shipping crate.

Refund Policy.

To provide any credit or replacement units we must first have a chance to receive and completely inspect your return. After the product is received, inspected and verified to be in “like new” condition, a refund will be provided based on the product purchase price minus any penalty, original shipping charges and any return shipping charges. Payment for returns and/or refunds will be made to the original purchaser and credit card purchases will be refunded to the original credit card used at the time of purchase. All other purchase types will be refunded by cheque. Purchases will be refunded up to 14 days after inspection of returned items or after the cancellation date. For products sold with “Free Shipping” the actual freight cost to originally ship the product to and from your ship-to address will be deducted from your refund. Shipping charges on returns due to no fault of the customer shall be the SOLE responsibility of ONLINESANITARY.COM.

Damaged & Defective Goods Policy.

It is your responsibility to inspect the goods for shipping damage immediately upon accepting the delivery. Customers who sign for delivery and do not notate “damage” assume responsibility if merchandise is damaged. If the product itself appears significantly damaged, you may refuse delivery. Please notify ONLINESANITARY.COM of refusal so we can anticipate the return and send out a new item. The Seller will repair or replace the damaged or defective goods for no additional charge within warranty period.

Limitation of Liability.

ONLINESANITARY.COM does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business, inconvenience or emotional distress. Except as expressly provided herein, ONLINESANITARY.COM will not be liable for any consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party. You agree that for any liability related to the purchase of product, ONLINESANITARY.COM is not liable or responsible for any amount of damages above the amount invoiced for the applicable product.


BATHTUB BAZAAR  bathtubs and certain other fixtures and fittings as displayed on www.onlinesanitary.com websites are built-to-order. All built-to-order items are strictly non-returnable and non-cancellable once the order has been placed. This applies specifically to acrylic bathtubs, stone bathtubs in any other color. Please confirm prior to placing your order. Once order place, if you wish to cancel order, you must write an email to sales.onlinesanitary@gmail.com within 24 hours of placing order. After 24 hours no such request will be entertained by ONLINESANITARY.COM.


Please read these conditions carefully before placing an order with ONLINESANITARY.COM. By placing an order with ONLINESANITARY.COM, you signify your agreement to be bound by these conditions.


The validity and interpretation of this Agreement and the legal relations of the Parties shall be governed by the laws of India. In any action brought under or arising out of this Agreement, the parties hereby consent to the jurisdiction of the Courts of the Province of Delhi, India and to any lawful service of process in further to the Rules of Court of the Courts of the Province of Delhi, India. The parties further agree no other federal, provincial or state court may entertain any suit, action or proceeding relating to or arising out of this Agreement. This section is intended to constitute a separate and binding agreement without further or separate consideration notwithstanding any actual or purported invalidity of this Agreement or any provision hereof.


We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.